Privacy Policy — jiliceown Casino Philippines

1. Introduction

jiliceown ("jiliceown," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who accesses or uses the jiliceown platform at https://jiliceown.asia (the "Platform"). This Privacy Policy ("Policy") describes our practices regarding the collection, use, storage, disclosure, and protection of your personal information in connection with your use of the Platform and all related services.

This Policy is drafted in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC"). By registering an account, logging in to jiliceown, or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

This Policy should be read together with our Terms and Conditions, which govern your use of the jiliceown Platform. Capitalized terms not defined in this Policy have the meanings given to them in the Terms and Conditions.

2. Data Controller

For the purposes of the Data Privacy Act of 2012 and applicable data protection legislation, jiliceown acts as the personal information controller ("PIC") in respect of the personal data you provide when using the Platform. As PIC, jiliceown determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.

jiliceown has designated a Data Protection Officer ("DPO") who is responsible for overseeing compliance with this Policy and applicable data protection laws. You may contact the DPO using the details provided in Section 14 of this Policy.

3. Personal Data We Collect

jiliceown collects the following categories of personal data from players and users of the Platform:

3.1 Identity & Contact Data

• Full legal name as it appears on your government-issued identification document
• Date of birth and age verification information
• Nationality and country of residence
• Residential address (including barangay, city/municipality, province, and ZIP code)
• Email address and mobile phone number
• Government-issued ID type and number (e.g., PhilSys ID, passport, driver's license, UMID)

3.2 Account & Financial Data

• jiliceown username and encrypted password
• Deposit and withdrawal transaction history
• Payment method details (e.g., GCash mobile number, PayMaya account reference, bank account name and last four digits for BPI, BDO, or Metrobank)
• Account balance and bonus wallet information
• Source of funds declarations where required for AML compliance

3.3 Gaming & Behavioral Data

• Game history, bet amounts, win/loss records, and session durations
• Bonus claims, wagering activity, and promotional participation records
• Responsible gaming tool usage (deposit limits, self-exclusion requests, cooling-off periods)
• Customer support interaction records, including live chat transcripts

3.4 Technical & Device Data

• IP address and approximate geolocation data
• Device type, operating system, and browser information
• Unique device identifiers and mobile advertising IDs
• Session timestamps, login history, and access logs
• Cookies and similar tracking technology data (see Section 11)

4. How We Collect Your Data

jiliceown collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical and device data collected automatically when you access the Platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC service providers; fraud detection signals from payment processors; geolocation data from IP intelligence services; and publicly available information used for AML screening.
• Game providers: Aggregated gameplay and session data shared by our licensed game content providers for the purpose of game performance monitoring and dispute resolution.

5. How We Use Your Personal Data

jiliceown processes your personal data for the following purposes:

jiliceown will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by applicable law.

6. Legal Basis for Processing

jiliceown processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Consent: Where you have given your free, specific, informed, and unambiguous consent to the processing of your personal data for a specific purpose, such as receiving marketing communications.
• Contractual necessity: Where processing is necessary for the performance of the contract between you and jiliceown — including account registration, payment processing, and the provision of gaming services.
• Legal obligation: Where processing is required to comply with a legal obligation applicable to jiliceown, including AML regulations, KYC requirements, and regulatory reporting obligations.
• Legitimate interests: Where processing is necessary for the legitimate interests of jiliceown or a third party, provided that such interests are not overridden by your rights and interests. This includes fraud prevention, platform security, and responsible gaming monitoring.

7. Sharing Your Personal Data

jiliceown does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• KYC and identity verification providers: To verify your identity and age in compliance with regulatory requirements.
• Payment processors and financial institutions: Including GCash, PayMaya, BPI, BDO, and Metrobank, to process your deposits and withdrawals.
• Game content providers: To deliver gaming services and resolve game-related disputes.
• Fraud prevention and AML service providers: To detect and prevent fraudulent activity and money laundering.
• IT and cloud infrastructure providers: Who host and maintain the jiliceown Platform under strict data processing agreements.
• Regulatory and law enforcement authorities: Where required by applicable law, court order, or regulatory directive, including PAGCOR and the Anti-Money Laundering Council (AMLC).
• Professional advisors: Including lawyers, auditors, and accountants, where necessary for the conduct of jiliceown's business.

All third-party service providers who process personal data on behalf of jiliceown are required to enter into data processing agreements that obligate them to process your data only on jiliceown's instructions and in accordance with applicable data protection law.

8. Data Retention

jiliceown retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law and regulation. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with AML record-keeping requirements.
• Transaction and financial data: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine AML regulations.
• Gaming and behavioral data: Retained for three (3) years from the date of the relevant gaming session or activity.
• Customer support records: Retained for two (2) years from the date of the interaction.
• Marketing consent records: Retained until you withdraw your consent, plus one (1) year thereafter for compliance documentation purposes.

Upon expiry of the applicable retention period, jiliceown will securely delete or anonymize your personal data in accordance with its data disposal procedures.

9. Data Security

jiliceown implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the jiliceown Platform.
• AES-256 encryption for sensitive data stored in jiliceown's databases, including passwords and financial information.
• Multi-factor authentication options for player accounts.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security audits, penetration testing, and vulnerability assessments conducted by independent third-party security specialists.
• 24/7 monitoring of the Platform for suspicious activity, unauthorized access attempts, and data breaches.
• Incident response procedures to detect, contain, and notify affected individuals and the NPC of any personal data breach within the timeframes required by law.

10. Your Data Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jiliceown:

• Right to be informed: You have the right to be informed of how your personal data is being collected and processed, as set out in this Policy.
• Right of access: You have the right to request a copy of the personal data jiliceown holds about you, along with information about how it is being processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data jiliceown holds about you.
• Right to erasure or blocking: You have the right to request the deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jiliceown's legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another personal information controller.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe jiliceown has violated your data privacy rights.

To exercise any of the above rights, please contact jiliceown's Data Protection Officer using the contact details in Section 14. jiliceown will respond to all verified data subject requests within thirty (30) days of receipt, or within such other timeframe as required by applicable law.

11. Cookies & Tracking Technologies

11.1 What Are Cookies?

Cookies are small text files placed on your device when you visit the jiliceown Platform. They help us recognize your device, remember your preferences, and improve your overall experience on the Platform.

11.2 Types of Cookies We Use

• Strictly necessary cookies: Essential for the Platform to function correctly, including session management, login authentication, and security features. These cannot be disabled.
• Performance and analytics cookies: Used to collect aggregated, anonymized data about how players use the Platform, helping us identify areas for improvement.
• Functional cookies: Used to remember your preferences, such as language settings and responsible gaming limits you have set.
• Marketing cookies: Used, with your consent, to deliver relevant promotional content and measure the effectiveness of our marketing campaigns.

11.3 Managing Cookies

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the jiliceown Platform. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.

12. Minors & Age Restriction

The jiliceown Platform is strictly intended for individuals who are at least 21 years of age, in accordance with Philippine regulations governing casino-style online gambling. jiliceown does not knowingly collect personal data from individuals under the age of 21.

If jiliceown becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete such data and close the associated account. If you believe that a minor has registered on the jiliceown Platform, please contact us immediately via live chat or at the email address provided in Section 14.

Parents and guardians are encouraged to use parental control tools and to monitor their children's online activity to prevent access to gambling platforms.

13. Changes to This Privacy Policy

jiliceown reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, jiliceown will notify registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. Your continued use of the jiliceown Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not agree to the revised Policy, you must stop using the Platform and close your account.

We encourage you to review this Policy periodically to stay informed about how jiliceown protects your personal data.

14. Contact & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or jiliceown's data processing practices, please contact our Data Protection Officer:

• Live Chat: Available 24/7 directly on the jiliceown Platform — the fastest way to reach us.
• Email: [email protected]

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated:

• National Privacy Commission (NPC): 5th Floor, Delegation Building, PICC Complex, Pasay City, Metro Manila, Philippines

jiliceown is committed to working with you to resolve any privacy concerns promptly and fairly.